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Peninsula needs better customer service

...succeed against Wal-Mart and other future competitors, they had better shape up. You have already lost customers. You will only lose more if this trend continues. Without customer service, you will be without customers. Misti Felts Kenai

http://www.peninsulaclarion.com/stories/071207/letters_3074.shtml
Good customer service keeps people coming back

In response to Misti Felts letter to the editor (July 12) I couldn't have said it better my self. It's not just the grocery industry but all business...

http://www.peninsulaclarion.com/stories/071707/oped_3132.shtml
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